Job Openings

We're currently hiring for the following position:

Position: Service Manager for SR Suntour and Envelo in bicycle friendly Madison, Wisconsin

Description: Manager to handle SR Suntour technical service and warranty with consumers, dealers, and OEM bicycle manufacturers. Manage repair shop and inventory. Repair and maintain a wide variety of bicycle components with emphasis on suspension and electric bicycle. Be able to teach bicycle mechanics how to service and repair SR Suntour products.


  • Need to have a friendly service oriented attitude to handle technical product, service and warranty inquiries from dealers and consumers.
  • High level of bicycle mechanical aptitude required to work on suspension forks, rear shocks, e-bike components.
  • Sales support and knowledge of point of sale and inventory systems.
  • Excellent written and verbal communication skills.


  • Handle technical product, warranty, and service communication with consumers, dealers, and OEM bicycle suppliers.
  • Maintaining and managing warehouse and shipping operations.
  • Provide technical training to bicycle mechanics.
  • Minor travel required attending events, visiting with bicycle manufacturers and international travel for training. Need to have a valid US passport
  • Responsible for maintaining and managing inventory levels.
  • Create monthly reports to factory representatives.

About: SR Suntour is a world-leading manufacturer of suspension forks, rear shocks, chain wheels, and electric bicycle components.

Envelo is a division of Madison, Wisconsin based USUL MD Corporation. Envelo is established to promote sponsored brands through events, conduct dealer education clinics, and support sponsored athletes at race venues.

Send resumes to: [email protected]

Envelo is a member and education center with the Professional Bicycle Mechanics Association serving to advocate, promote, and develop bicycle mechanics.